In a boost to business confidence, South Africa has won an award as the top global location for business process services, in a sector that is rapidly expanding locally and exporting call-centre and related services to other parts of the world.

South Africa was named as the Most Favoured Offshore CX Delivery Location for 2021, in the Annual Front Office BPO Omnibus Survey. This is a welcome achievement for the South African business service industry, which has positioned itself...

The Board of Directors of the African Bank Group announced the appointment of Kennedy Bungane as the new Chief Executive Officer (CEO) and as an Executive Director of the Bank and its holding company, African Bank Holdings (ABH), effective 14 April 2021.

Kennedy brings over 20 years of banking experience with him having started his career at Standard Bank in 1991 and earning his banking and leadership stripes through holding a number of positions in the various departments within the...

Ericsson has announced d plans to create an Automation Hub in Nigeria to support operators for improved consumer experience.

Ericsson Automation Hub is an open innovation platform, inspired by lean startup methodology in which Ericsson team works in close dialog with customers, users and partners to showcase and reach the high potential that network automation allows in configuration, provisioning, assurance and orchestration of network services. This will enable...

The Thales Reality H full-flight simulator, which is one of the most advanced commercial helicopter simulators in the world, is now operational with Caverton in Nigeria – this is Africa’s first Level D helicopter full flight simulator.

The simulator allows pilots to train in complete safety for a variety of complex situations (adverse weather conditions, helicopter failures and emergencies), that could occur in the during actual flight operations. With this new training centre...

Zemen Bank has announced a partnership with Mastercard that will see the introduction of the first ever Mastercard branded prepaid contactless travel card in Ethiopia.

Zemen Mastercard prepaid travel cards will enable cardholders to use cards with either of the two major currencies, namely U.S. Dollars and Euros, based on their travel destination. The card is also the first contactless card issued in Ethiopia. Dereje Zebene, Chief Executive Officer of Zemen Bank, emphasized...

The Kenya Private Sector Alliance and The Canada-Africa Chamber of Business have announced collaboration to promote, support and facilitate bilateral trade and investment opportunities from Canada into Kenya.

The first engagement will be a virtual trade mission to Kenya from Canada in May. The 3-year agreement MoU was signed during the Second Session of the Binational Commission meeting between the Governments of Kenya and Canada – and is subject to ongoing renewal. “This MoU will solidify the...

The Rwanda Minister of Finance and Economic Planning Dr. Uzziel Ndagijimana and the Ambassador of the Federal Republic of Germany to Rwanda Dr. Thomas Kurz, have signed two agreements worth € 78 million.

The financing and technical cooperation agreement is the outcome of the Inter-Governmental Negotiations that were concluded last Year between our two respective Governments. 59 million Euros of the grant agreement will be provided through KFW Development Bank and will support...

Forter, an e-commerce fraud prevention company, has announced a partnership with Flutterwave, Africa’s payments technology company.

The partnership, the first of its kind in Africa, will enable merchants to accurately identify legitimate buyers from fraudsters, resulting in increased transaction approvals and reduced friction in the purchasing experience, all without the fear of fraud. Servicing more than 290,000 businesses and processing over 140 million transactions worth over $9...

Twitter is coming to Africa, the social media company announced Monday. The company seeks to build a team in Ghana, which it said was in line with its growth strategy. With Twitter entering Africa, it’s one of the few Silicon Valley companies to enter the often overlooked continent by big business.

“In line with our growth strategy, we’re excited to announce that we are now actively building a team in Ghana,” Twitter said. “To truly serve the public conversation, we must be...

British-Ghanaian entrepreneur, Stephan Eyeson, is current CEO and Founder of pan-African consumer intelligence gathering firm, Survey54.

Could you tell us about your company?

Survey54 was launched in 2019 and is a market research outfit that uses AI-powered insights to collect data and interpret consumer habits. What we do is help companies to understand African consumer tendencies and how this can affect their marketing plans and overall bottom line. We are...

CVPeople Tanzania is a talent acquisition and recruitment company that has for 6 years established itself as a frontrunner in the executive search and headhunting for clients across banking, telecom, and NGO sectors. The company’s Country Director Naike Moshi explains.

Briefly introduce your company and why it was formed

CVPeople Tanzania is a Talent firm that is specialized in Executive Recruitment. We provide services in the area of Talent acquisition, attraction and analytics. We take our...

For over a century, Kenya and the United Kingdom have enjoyed strong ties hinged on trust, enhanced cooperation and mutual benefit across key sectors among them trade, tourism, security, health and education.

The UK views Kenya as a strategic partner due to her wealth of agricultural materials, booming services sector and for being a gateway to other markets in the East African community. It has therefore over the decades invested in growing Kenya to become the region economic powerhouse...

The COVID-19 pandemic has created massive disruption in agri-food systems around the world. It has compounded the food security situation globally, with estimates that up to 132 million more people will experience food insecurity as a result.

The accompanying economic crisis has hit Africa hard, with the continent’s real GDP shrinking by 3.4 per cent, down by 7.3 per cent from the growth projected before the pandemic. Clearly, farmers are in urgent need of support in...

Will people return to the office when it’s safe to do so? Since the start of the pandemic last year, organisations and employees across the world have embraced remote work like never before.

Office workers, freed from the confines of corporate headquarters, now perform their tasks, meet with colleagues and customers, and maintain high levels of productivity all from their homes using cloud and other online collaboration tools. For many industries, including IT, banking and other...

Niger has once again demarcated itself in the region by overseeing yet another peaceful and democratic transition of power.

This transition, which was unanimously acclaimed globally and largely accepted by all political forces in the country, sets a strong foundation for the long-awaited inflow of investments into Niger’s promising energy sector and overall economic revival. Newly elected President, H. E Mohamed Bazoum who took office on 02 April, has wasted no time in naming a new...

One of the biggest news this week was social media giant Twitter announcing that it's finally coming to Africa. The microblogging site announced on Monday that it was opening a new office in Ghana, which it said was in line with its growth strategy.

With Twitter entering Africa, it’s one of the few Silicon Valley companies to enter the often overlooked continent by big business. Of course, Twitter comes after Facebook, which opened its first African office in Johannesburg back in 2015...

When: 22 April 2020

From: 12:00 - 13:30 EAT

Where: Online Webinar

For: CIO/CTO/ Senior IT Management of companies in Sub Saharan Africa

Looking back on 2020, it’s clear that the ways we work have rapidly transformed, from the shift to remote work to balancing time across work and personal responsibilities. This shift to remote work has also accelerated the demand for digitized processes since your business is now living in a...